Booking Policy

Cancellations:

No cancellation charge if hotel is notified in writing within 48 hours prior to the arrival. Late cancellations and no- show will be subjected to a penalty of one (1) night charge plus taxes.

Guarantee and Other Policies:

All reservations must be guaranteed by valid credit card. Hotel reserves the right to cancel the booking with invalid credit card provided. Hotel reserves the right to pre-authorise the credit card.

Tourism Tax

Effective 1 September 2017, the Federal Government has implemented a mandatory "Tourism Tax" of MYR10.00 per room, per night, for all foreign passport holders. This amount is to be collected by the hotel on behalf of the government upon check-out. All Malaysia Nationals and Permanent Residents are exempted from paying this tax.

Please be advised that Tourism Tax is not included in your total room cost and will be collected upon check-out.*

Rate Policy:

Please specify that you have read and understand the rate policies for your itinerary.*